Ongoing retention management for Shopify brands that are already sending — and want email to actually pull its weight.
Most brands treat Klaviyo as a sending tool. We treat it as a revenue system. That means lifecycle logic, behavioral segmentation, and a clear understanding of how retention connects to paid traffic, AOV, and LTV — not just open rates.
What's included
- Flow audit, rebuild, and ongoing optimization
- Campaign strategy and execution — segmented sends, follow-up sequences
- Lifecycle logic and segmentation built around your customer behavior
- Profile & list health: hygiene, suppression, engaged segments
- Deliverability monitoring
- Retention ↔ paid traffic ↔ LTV analysis
- Monthly performance report with insights and next steps
How it works Every retainer starts with a Klaviyo audit. We map what exists, what's broken, and what to build first — then we execute. We work exclusively with Shopify brands in the US DTC market, so there's no explaining the ecosystem from scratch.
Timeline: 3-month minimum commitment. We sign a contract before work begins. Payment is either upfront for the full 3 months or monthly.
Who it's for Shopify brands already on Klaviyo with 2,000+ orders, ready to make email a consistent revenue channel.